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Boon User Guide
User Guide
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Tracking
Dispute Reward Payments
1. Navigate to
Tracker tab in the user app
2. Click on "Tracker"
3. Click on "Payments"
4. Select which reward you'd like to dispute and hover next to it. The option to dispute should appear.
5. You can then select your reason for disputing.
6. You can add additional notes for your reason.
7. Select "Next"
8. Review your details and select "Submit" to send to admin.
9. Select "Ok" to complete your dispute submission.
The employer will be notified of your dispute and will contact you directly to resolve it.
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